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Website ROI Maximizer Tool

Estimating the ROI on purchasing equipment is an exact science. In contrast, determining the ROI on a targeted improvement of a website is considered by some as more of an art than a science. Thus, a large part of the budget allocated for maintaining and improving a website is typically based on faith that it will somehow grow the business. The budget expenditures for website improvements should be subject to the same rigorous examination by the COO and CFO just like any other spending program. The ROI of your company's ecommerce operations, and each improvement project or campaign, must be analyzed and projected-not with fuzzy math but by using modern analytical techniques, fact-based logic and financial data. After all, in the absence of facts, anyone's opinion is a good one.

Many ecommerce managers rely on imperfect metrics, anecdotes and history that may have resulted from unusual occurrences unlikely to be repeated. At SysIQ we believe that any efforts and investments should be treated as a scarce resource to be aimed at generating the highest long-term profits. This means there is the need to answer questions such as: "What are the weakest areas of your web operations? What is the improvement potential given the dynamics in your industry? What should be the focus and priority of the targeted improvements in order to maximize the return on your investment? How much should be spent on those improvements?"

With only a few key performance measurements of your business online SysIQ's Website ROI Maximizer Tool will guide you through the simple yet powerful analytical process to gain insights into (a) the magnitude of the currently missed revenue and profit opportunities, (b) relative priorities of various website improvement projects that you have in your pipeline, and (c) attainable goals that should be set for the next 1-5 years. And the best of all you can get it done in just a few minutes.


How does your site measure up?

Top-line Traffic
1% increase will generate $0.00 in Gross Profit more
Top - Line Traffic Drivers:

a) Search Engine Marketing and Optimization
b) Pay-Per Click Advertising
c) E-Mail Marketing & Newsletters
d) Affiliate Networks
e) Blogging and Forum Participation
f) Online Networking & Social Marketing
g) Top Ten Lists
h) Press Releases & General Corporate Presence
i) Offline Advertising
% "Visitor" to "Browser" Conversion
1% increase will generate $0.00 in Gross Profit more
"Visitor" to "Browser" Conversion Drivers:

a) Clean Website Design, Relevant Content & Consumer Friendly Language
b) Effectiveness of Landing pages (call to action)
c) Effective Branding
d) Website Performance
e) Optimized Information Architecture & Intuitive Navigation
f) Presentation of Products on the Website
g) Site Search Capabilities & Search Result Relevance
h) Promotions, Special Offers & Contests
0
% "Browser" to "Shopper" Conversion
1% increase will generate $0.00 in Gross Profit more
"Browser" to "Shopper" Conversion Drivers:

a) High Quality Unique Content
b) Optimized Information Architecture & Intuitive Navigation
c) Website Performance
d) Clearly Identified Unique Selling Points
e) Detailed Product Description and Specifications
f) Rich and Vivid Product Images
g) Real-Time Stock Information
h) Customer Reviews
i) Wishlists
j) Product Comparison & Product Configurator Capabilities
k) Identified Top Sellers
l) Limited Time Promotions
m) How - To Guides and Videos
n) Estimated Shipping Delivery Time and Cost
0
% "Shopper" to "Buyer" Conversion
1% increase will generate $0.00in Gross Profit more
"Shopper" to "Buyer" Conversion Drivers:

a) Rich Merchandizing Capabilities
b) Call-to-action & Purchase Triggers
c) Multiple Payment Methods
d) Reasonable Return Policy
e) Simple Checkout Process - Short Forms
f) Reversable Checkout Actions - Don't "Trap" your Customer
g) Guest Checkout Option
h) Trust Icons : Hacker Safe; VeriSign; McAfee; MC SecureCode; VbyV; Cyber Trust; BizRate
i) Customer Service Help Availability (Self-Help, Phone, Chat)
j) Promotion : Gift with Purchase
k) Shipping Delivery Time and Cost
0
Average Order Value $
Revenue $0.00
1% increase will generate
$0.00 in incremental Gross Profit more
Customer LTV
Customers' Expected Lifetime
1 month increase in Customer Expected Lifetime will generate $0.00 in incremental Gross Profit (assuming a steady-state of customer base) more
Gross Margin %
Gross Profit $0.00
Average Order Value Drivers:

a) Up-Sell/Cross-Sell on Product Information Page & Shopping Cart
b) Dynamic navigation, search specific product features
c) Customers Also Viewed & Bought
d) Buy More Save More Promotions
e) $ away from free shipping or other promotion
f) Product Bundles
g) Cash Back Programs
h) Charity Give Back Programs - 1% off order gets donated
i) Live Chat Assistance
j) Recommendation Engines
Customer Retention & Loyalty (time unit is month)

a) Customer Service
b) Site Visit/Shopping Experience Feedback & Product Review Capabilities
c) Social Networking & Community
d) No Hassle Online Returns
e) Frequent Buyers Program - Redeemable Points
f) Customer Only Contests & Promotions
g) Privileged Website Access
h) E-Mail Marketing & Newsletters