Demandware

Demandware Commerce, favored by industry analysts as the leading on-demand ecommerce platform, is a true performance based solution that is flexible and scalable. With a SaaS delivery model that allows faster time to market than most licensed implementations, Demandware’s platform features advanced merchandising capabilities, automatic upgrades and functionality improvements, easy multi-site implementation and localization, capabilities for rapid expansion into new markets and simple introduction of new brands and product lines. Demandware offers a vast selection of pre-built third-party integrations which reduce the cost of extension, and is powered by a cloud computing architecture ready to expand on demand. The capabilities of Demandware’s on-demand technology and SysIQ’s optimized delivery process enable the successful launch of your online business with exceptional time to market potential.

Demandware benefits:

• Open development environment and dozens of pre-built third party integrations from Demandware LINK for easy and cost effective functionality extensions and customizations
• Advanced multi-site, micro-site, and localization capabilities for global ecommerce
• Powerful cross-channel merchandising engine and tools
• Power and convenience of cloud computing architecture
• True SaaS platform with automatic upgrades and enhancements

SysIQ is Demandware’s certified solution partner with implementation and support expertise allowing us to unleash the full power of Demandware ecommerce platform. Together, we build functional, flexible and scalable solutions which start making money for our clients fast. In our partnership with Demandware we focus on cutting time to market, enabling you to accelerate the returns on your investments. Here are the reasons to choose SysIQ as your Demandware solution partner:

• SysIQ is a Demandware’s certified solution partner whose team of highly trained and certified personnel wield the knowledge and expertise required to effectively develop, integrate, maintain and support your ecommerce operations
• Demandware’s on-demand technology and SysIQ's optimized delivery process allows for fast solution delivery and the rapid launch of your ecommerce site
• Seamless integration of Demandware based solutions with your current systems and infrastructure
• Problem-free migrations from proprietary or outdated ecommerce platforms to Demandware
• 24/7/365 support and monitoring services from experienced and responsive SysIQ support team

SysIQ services for Demandware platform

• Custom development
• Website monitoring and optimization
• Creative services
• Interactive marketing

Demandware is available on Pay-for-performance pricing model.

"We chose to partner with Demandware to support our SaaS ecommerce offering because of its innovative technology platform, ease of third party integrations and on-demand platform release updates. With SysIQ’s eCommerce solution implementation and support expertise, optimized delivery process and the #1 on-demand ecommerce platform we are able to offer our clients a solution that will grow and evolve along with their business goals."

"Customers need an ecommerce solution that provides them with the freedom and flexibility to control their brand and shopping experience. Our partnership forms an all-in-one solution with all the elements needed for successful ecommerce growth, neatly packaged and ready to assemble, while SysIQ’s optimized ecommerce delivery process and experience working with direct marketers provides the lowest total cost of ownership with minimized risk."

Demandware platform overview

Demandware's exceptionally flexibile and feature-rich platform makes a solid foundation for a custom ecommerce solution. Scalable, secure, constantly updated, with an impressive list of multi-site capabilities and marketing and merchandising tools, it's no wonder Demandware is our preferred on-demand platform. SysIQ's optimized delivery process, Demandware's capabilities and pre-built integrations translate into a clear time to market advantage. Demandware is designed to be built to your requirements faster than the competition. Powered by cloud computing, Demandware's fully customizable and extendable platform is constantly upgraded, eliminating the need for expensive upgrade work.

Demandware benefits

• Active merchandising - metric-driven selling engine that controls merchandising interactions across multiple channels
• Powerful control - expand internationally, launch multiple brands, reach new targeted audiences by controlling all aspects of your ecommerce site from product and catalog data, to promotions and custom business processes
• Innovative - Demandware provides simple platform for seamless upgrades of the new cutting edge ecommerce functionalities delivering an exceptional customer experience
• Site availability - Demandware delivers site performance and availability for huge transaction volumes and seasonal traffic peaks with 99.98% reliability
• Scalability - Demanware's Grid Computing platform architecture easily handles sudden traffic peaks by allocating capacity automatically, thanks to a dynamically scalable virtualized environment
• World-Class security - data security and reliability is delivered by Demandware with PCI DSS version 1.2 compliance and relevant third-party security and reliability certifications from independent auditors

Customer experience applications

• SiteGenesis Storefront - Demandware SiteGenesis combines ecommerce best practices for you to attract, connect, convert and satisfy your customers
• Mobile Commerce Storefront - Demandware mobile commerce allows you to extend your ecommerce site into the mobile space with active merchandising, site search, guided navigation, product catalog, cross channel inventory, optimized checkout and much more
• Call Center Application - Demandware's web based call center application helps improve customer satisfaction with features like order and shipment management, complete customer profiles (including order history), advanced search and much more

Merchandising tools

• Active merchandising - Demandware's active merchandising provides all the merchandising controls you need to grow your business
• Products and catalogs - Demandware provides total control of products and catalogs to merchandisers
• Searchandising - Demandware's sophisticated search engine combined with analytic data drives visitors to purchase
• Promotions - 55 different types of ready to use promotions
• Pricing - with flexible pricing options Demandware allows to control pricing any way you want
• Content management - Demandware provides you with a simple way to manage your content across all of your websites
• A/B testing - cross channel merchandising optimization through experience testing, landing page optimization, segment testing, automated campaign management and search sort testing
• Customer targeting - by dynamically segmenting customers Demandware allows you to create a tailored shopping experience

Development platform

• Multisite and international - with Demandware Commerce your business gains multi-site and instant international expansion capabilities
• Programmable logic - Eclipse based IDE backed by standards-based programmable logic provides a familiar development environment
• DemandwareScript - based on the industry standard ECMAScript it allows you to extend the power of the Demandware development platform
• APIs - The Demandware development platform includes hundreds of powerful APIs to meet all your business needs: coupons, gift certificates, tax & shipping, and much more
• Database customization - Demandware's web based database customization UI allows to create custom fields and objects for everything
• Debugging and testing - step by step script execution to help you keep your code bug free
• Sandboxes - with Demandware you can easily create multiple instances of your development environments for development and testing purposes
• Integrations - service oriented architecture and extensive XML export and import capabilities provide an easier way to integrate with third parties

Commerce Cloud

• Multitenant - shared infrastructure makes Demandware more scalable, reliable and secure
• PCI compliance -with PCI DSS level 1.2 data security standards, Demandware guarantees secure ecommerce transactions
• Reliability - Demandware delivers 99.98% website reliability thanks to innovative data centers and networking structure
• Scalability - you won't have to worry again about holiday season performance peaks with on-demand capacity allocation
• Product releases - forget about the pains of upgrading legacy ecommerce pltaforms, Demandware delivers season updates through instant upgrades to everyone
• Databases - unique Demandware methodology allows you to isolate logical clusters for every retailer's web application and database servers
• Global data centers - distributed Tier 1 data centers across the world guarantee Demandware's flexibility and scalability to meet even the highest performance requirements
• Caching and delivery - with the help of Akamai CDN technology Demandware ensures better shopping experience by decreasing download times and increasing reliability

About Demandware, Inc.

Demandware was founded in 2004 by Stephan Schambach, former CEO of Intershop, and is the leading on-demand ecommerce platform. Demandware was brought together by a team of ecommerce experts from leading ecommerce infrastructure companies like ATG, Macromedia, Intershop, Allaire, NaviSite, who later combined ecommerce merchandising and marketing capabilities with the SaaS architecture and dynamic grid computing. Demandware continually sets industry standards for market innovation and client satisfaction. Demandware clients include Bare Escentuals, Barneys New York, Burton Snowboards, Columbia Sportswear, Crocs, Hanover Direct, Jones Apparel Group, Lifetime Brands, Playmobil and s.Oliver.

Demandware LINK offers huge cost savings and reduces the complexity of extending the Demandware ecommerce platform capabilities making it easy to install pre-integrated ecommerce applications. Everyone using the Demandware ecommerce platform now has access to an extensive library of integrations to leading third-party applications and technologies, all available from Demandware LINK at no charge.

Analytics

• CalmSea
• Econda
• Hiconversion
• Infopia
• Omniture SiteCatalyst

Comparison shopping engines

• ChannelAdvisor

Continuity & replenishment

• OrderGroove

Email marketing

• Bronto
• eCircle
• Responsys

Fulfillment

• Innotrac
• Pitney Bowes
• TradeGlobal

Marketing

• Bizrate Insights 
• dmc digital media center
• Fredhopper
• Locayta
• Mercent Retail Platform

Mobile

• e-Nabler
• Global Bay
• SCVNGR
• Sprella

Payments

• Checkout by Amazon
• CyberSource
• GlobalCollect
• Little&Co.'s Payment Management Platform
• Payment Network AG
• PayPal
• RBS WorldPay
• Verifi

Personalization

• Avail Intelligence
• Barilliance
• Baynote Product Recommendations
• Certona Resonance Personalization Platform
• epoq
• Excentos
• Maxymiser
• MyBuys
• Prudsys
• Rapleaf
• RichRelevance
• Strands Recommender

Product information management (PIM)

• Heiler
• Riversand

Ratings & reviews

• Bazaarvoice
• PowerReviews
• RateVoice

Rich media

• Adobe Scene7
• Invodo
• OverlayTV