Intershop Enfinity

The unique functionality of Intershop Enfinity Suite 6 allows you to aggregate and manage all your ecommerce channels on a single platform, streamlining and enhancing your relationships with consumers, business customers, partners, and suppliers. It's product, content and order management functionality, along with marketing tools and integration capabilities make the latest version of Enfinity a powerbase for a serious enterprise ecommerce operation for both B2C and B2B.

Intershop Enfinity Suite 6 ecommerce solution benefits:

• True integrated multi-channel solution that supports multiple ecommerce business models
• Seamless deployment of unusual B2B or B2C business models with a multitude of suppliers, dropships, partners and websites for a big scale yet streamlined ecommerce infrastructure
• High investment security - SysIQ's Intershop Enfinity Suite 6 on-demand solution is highly scalable and grows along with your business
• Advanced content management systems allow for quick updates right on the storefront to stay on top of the competition
• The universal payment network allows for global operations
• Staging process allows for safe change control with no direct database updates, enhancing data integrity and security
• Acquire valuable data from built-in analytics and analysis tools to improve customer experience and increase revenue

Intershop’s enterprise ecommerce platform combined with SysIQ's experience implementing and managing enterprise level ecommerce solutions delivers an integrated solution for B2C and B2B multi-channel/multi-brand ventures. SysIQ utilizes it's knowledge and expertise with Enfinity to equip a complex retail mechanism with comprehensive customer interaction strategies, guided navigation, and impeccable user experiences. SysIQ and Intershop Enfinity Suite 6 platform benefits:

• SysIQ’s Intershop Enfinity team uses its strong technical capabilities and years of expertise with the Enfinity platform to develop highly customized on-demand solutions
• SysIQ did its first Enfinity project in 2001 and has continued to successfully implement enterprise class solutions on Enfinity since, making us the most experienced Intershop integration partner with an extensive history of customization and library of best practices
• SysIQ knows how to effectively use Enfinity’s extensive integration capabilities to seamlessly mesh with your CRM/ERP systems (including order export, product feeds, order tracking and history, etc.)
• SysIQ has extensive integration experience with Enfinity Suite based ecommerce solutions including third-party SEO, search, navigation, and merchandising optimization software
• 24/7/365 support and monitoring from highly trained SysIQ support team

SysIQ services for Intershop Enfinity platform

• Custom development
• Website monitoring and optimization
• Creative services
• Interactive marketing

Intershop Enfinity is available on SaaS, Rent-to-own, Resale and Pay-for-performance pricing models.

"Intershop Enfinity Suite 6 is a prime example of an enterprise level platform ready to take on even the most sophisticated ecommerce business models out there, both B2C and B2B. With the latest version of the platform, Intershop has delivered a really powerful multi-channel solution with advanced integration capabilities. It’s great to be able to use such powerful tool to build complex yet elegant on-demand ecommerce solutions, which are ready for expansion and business growth."

Intershop Enfinity Suite 6 overview

The latest installation of Intershop's ecommerce software, Enfinity Suite 6 ecommerce platform allows to manage all business channels on a single platform, allowing to interact with consumers, business customers, partners, and suppliers. Enfinity Suite 6 fits both B2C and B2B models of various nature, and has a strong multi-site support tools designed for effective online retail operations utilizing various business models. Enfinity's comprehensive integration and automated order processing capabilities simplify the logistics, while its outstanding site/content management and merchandising toolsets help drive sales. SysIQ's uses Intershop's ecommerce platform to create a highly scalable powerbase for integrated multi-channel operation which handles and performs like a serious enterprise ecommerce should.

Intershop Enfinity MultiSite technology

Enfinity Suite 6 MultiSite Technology is a set of modules (Channels) which can be added and modified to fine tune the Enfinity's ecommerce engine to your business model and processes, and used for numerous optimizations of work flow:

• Consumer Channel - contains the tools for catalog and order management, along with a number of predefined B2C processes. It includes personalization functionality (wish lists, ratings, profiles) that enhances user experience, merchandising and marketing tools (including SEO-friendly ones), integrated A/B testing so you can test and perfect your campaigns, and direct storefront editing.
• Business Channel - catalog and order management, predefined B2B business processes, sophisticated B2B models, customer-specific pricing rules and custom authorisation, classification of products and categories under eClass and UNSPSC standards - if you sell B2B, this module has all you need.
• Partner Channel - with this model a multi-tier demand chains can be mapped and managed from a central location. Allow your partners to sell via your ecommerce platform: make your data and business processes available to them, and apply the rules to define how they are used. Partner Channel allows for rule-based exchange of content, catalog, and order data across the chain, as well as integration of partners' backend systems.
• Supplier Channel - the benefits of effective networking environment with the suppliers are obvious: best prices, reduced costs and speed when reacting to changing conditions. The Supplier Channel allows for management of catalogs by suppliers through web services, automated order splitting and routing to corresponding suppliers, order management by the suppliers, and data exchange with the suppliers' ERP systems.
• Procurement Channel - procurement is no longer a headache with this tool. It integrates perfectly with your back-office systems, clears and simplifies the spending control of your purchasing department. Approved products and services can be bought via a web interface with custom-defined authorization levels and budget responsibility. You can also integrate multiple suppliers' catalogs into a unified user-friendly catalog, manage contracts and departmental structures.
• Content Channel - effective content management is crucial for a successful ecommerce business. With Content Channel you can update, approve and publish content integrated into different sales platforms, control the versions and every minor change from a central location. XML content store, time-based publication management, syndication and approval mechanisms - Content Channel is the way to provide an ecommerce site with rich and dynamic content.

SEO and SEM

• SEO - Enfinity Suite 6 allows for XML sitemaps for search engines' awareness of all the pages in your store, including dynamically generated ones, URL rewriting for optimization of long Internet addresses into short URLs that make sense, rerouting from obsolete or invalid links with sophisticated link mechanism.
• SEM - get more results from your online marketing efforts with Enfinity Suite 6's website interlinking functionality, which allows to manage the links of the online store, both internal and external, without altering the store's design or functionality. Landing pages can be created to support affiliate partners and marketing campaigns with no coding or any programming knowledge required. Moreover, SoQuero Feed Engine places product data and categories in over 40 search engines.

Catalog and product data management

Create multiple product catalogs for different target groups within the system, manage the product data centrally and share it with sales channels, securely exchange the information with your sellers, purchasing organizations, suppliers, and distributors - Enfinity Suite 6 supports all established standards for electronic exchange of business data.

Content management

Streamline your editing activities with overview mode which helps to detect pages with empty sections, edit them directly from the storefront or from the Enfinity Suite 6 back office, automate design changes and merchandising activities, present special pages to particular customer groups.

Sales and marketing

Offer shipping methods and define shipping costs freely, or calculate them dynamically based on the items in the cart, set handling costs for fragile, oversized or any other items with non-typical packaging. Integrate the brick-and-mortar stores via Enfinity Suite 6's branch finder which enables a search for nearby store. Automate your order processing with Enfinity Suite 6's capability to forward the customers' orders directly to the suppliers, dropships, or any other external systems. If the order includes items from different supplier, the system splits the order and reroutes its parts correspondingly. Completed orders are stored in customers' order history, which they can use to track their orders along the way.

Order management

Here Enfinity Suite 6 proves to be a real workhorse, offering a numerous options to drive the business forward. Boost sales and get a customer loyalty increase with personalized marketing campaigns aimed at specific customers or groups. Offer discounts dependant on shipping method, on the order total or orders made within a timeframe, assign products to categories with defined rules. Introduce open and concealed auctions, create product bundles, cross-sells, wish lists, coupons, and bonus systems. Help your customers to truly enjoy the shopping with advanced Enfinity Suite 6 search features like FACT-Finder technology from Omikron, which is search terms error tolerant and offers guided search and navigation functionality.

Integration capabilities

Enfinity Suite 6 has all the necessary interfaces to allow its fast integration into IT environment of any complexity. It is compatible both ways: either managed from within other applications or used to manage other applications, Enfinity Suite 6 seamlessly integrates into your system and prevents the duplicated effort.

Business data analysis

Enfinity Suite 6 uses WebTrends Analytics to provide you with valuable data, as well as tracking and evaluation of customer behaviour to enhance the user experience on your site. Also, statistics are available directly from Enfinity Suite 6's Customer Information Center - A/B testing options and affiliate partner functionality will give you a picture of buying patterns, e.g., number of visitors, clicks, purchased products, order totals etc.

Performance and system monitoring

Enfinity Suite 6’s channel concept simplifies the addition of new sales channels considerably. Distributed load architeture lets the system handle thousands of orders in a short period of time, reliably and smoothly. New servers or components can be integrated without slowing down the day-to-day operations.
The Intershop Customer Information Center (CIC) is in charge of monitoring the health indicators of your system. Watch over technical aspects and operation, obtain the valuable user behavior data and revise your strategy to increase revenues. All business and technical reports are delivered via a secure interface.

About Intershop

Intershop, the developer of the world's first commercial software package for online retail stores, was founded in 1992 as NetConsult GmbH in Jena, Germany. Since then, Intershop drives and supports the development of online retailing and has an extensive experience in the field. In 2004 an integrated ecommerce Enfinity Suite was introduced, with procurement, direct sales, and sales through partners, plus impressive multi-site country-specific capabilities on board. SysIQ implementation and development expertise along with the latest Intershop Enfinity Suite 6 will provide businesses across the globe with online retail channels that are fast to implement and easy to integrate and extend. Clients that deploy Intershop solutions include HP, BMW, Bosch, Otto, Deutsche Telekom, and Mexx.

"Thanks in large part to the great work by SysIQ, our company has significantly increased online transactions and has accelerated its growth of new registered customers. We now believe that our well-designed, user-friendly website properly reflects our position as one of the leading wine merchants in the United States."

"There are a lot of managers in the restaurant industry that use the web to gather information or shop. We wanted to create a site that evolves what has been a manual research and ordering process for our industry beyond what the most savvy e-commerce shoppers were used to by creating a simple, organized, and easy-to-use web site. SysIQ came in with an open mind about how to customize the site to meet our needs. They shared the passion of our vision for the site and that made the creation of the site we envisioned possible."