Automatic Redirects Tuned to Keep People Coming

Dead links are one of the most common problems facing the modern eTailer. As promotions, seasonal products and special offers come and go, old links persist through emails, search engines and social media. With SysIQ's industry leading platforms, we can set up automatic redirects, so that search engines and visitors find the most relevant page, even if they are following an outdated link. Do you struggle managing your server-side 301 redirects? Not only can SysIQ build you a solution to solve your 404 headaches, but we have just as much experience on the server side with the 301 errors.

SEO Technical Optimization
Ecommerce Technologies

A Good URL Is a Short URL

Once upon a time, a long URL filled with category ID numbers, product ID numbers, and unreadable alpha-numeric combinations was normal. But in the search engine-driven world, those URLs hurt your organic search rankings, and that translates to lost revenue opportunities. At SysIQ we not only implement state-of-the-art ecommerce engines that use best practices for constructing URL strings, but we also supplement that functionality with third-party solutions like SearchGlue. The end result is an automatically generated URL that both your customers and search engines can recognize on sight.

SearchGlue SEO
Search Engine Optimization

Issues Eliminated, Measures Taken, Performance Restored

Large images, bloated page code, inefficient database queries, defective hardware, unstable hosting, third-party attacks - there could be a thousand different issues influencing your e-store’s performance. With more than a decade of experience hosting ecommerce solutions, we've seen them all, but even more importantly, we've also solved them. Depending on the issue, we've got an arsenal of potential tools to help us find the source of the problem and get it resolved: load testing, performance tuning, QA automation, custom solution architecture, virtualization technology, etc. At SysIQ we track down the problem and solve it, so that it doesn’t come back to haunt you later.

Performance Optimization
Custom Development
QA Automation

We’re a Five Star Hosting Hotel for Ecommerce Websites

While state-of-the-art hosting is nice (we have that too!), it's not the only thing that matters when it comes to ensuring that your ecommerce site stays up and running, even during your busiest sales days. After more than a decade of experience, SysIQ can provide a complete hosting solution, instead of a simple a la carte menu of uncoordinated services. Our hosting and managed services solutions include complete Data System Management including Backups and Data Protection, Monitoring, Application Administration and Performance Tuning, and with our robust incident knowledge repository our teams can proactively find and resolve issues before they begin adversely impacting your site.

Site and Process Monitoring
System Administration and Management
Backup and Data Protection

We Make Sure Everything Works Before Santa Arrives

The holiday season is a time for peace and joy and record levels of traffic and orders on your ecommerce site. Is it ready for the influx? Your busiest time of year is not the time to find out that your customers are experiencing blank or broken pages, errors, checkout problems or site outages. At SysIQ, we know that for most eTailers, the holiday season can make or break a year's sales objectives, and we make sure that your site is prepared to do its part. We document and diagram all processes and job functions to identify potential points of system failure; then we draft a plan on how to correct and mitigate prospective issues to ensure that your site can meet even the most ambitious holiday campaigns.

Performance Optimization
System Administration and Management
Site and Process Monitoring

With SysIQ You’re Always Aware of Your Project's Progress

At SysIQ we understand that knowledge is power, and you cannot make the best decisions for your business without real time information. We developed our Customer Portal to provide you with insight into what is going on with your site at all times. Whether we are in the midst of a new project, or you simply want to see what is currently going on with your site, the SysIQ Customer Portal can provide you with real time status on project progress, resource allocation and issue status.  With email notifications, you don’t need to log in to see that an issue is being logged. When an issue arises, you are instantly notified about what it is, what we are doing about it, how long it takes to solve and who is responsible for getting it completed. No mystery, no questions. We make sure that you are in the know, and stay that way.

We Deliver Professional Ecommerce Services

With more than ten years of experience, SysIQ knows what it takes to build successful online retail businesses. Whether you need custom development for Intershop Enfinity, system administration for IBM WebSphere Commerce, regression testing and QA automation for Fry OCP, or monitoring for your Demandware-powered store, we have highly experienced, certified teams to support your ecommerce needs as efficiently and cost-effectively as possible.

Ecommerce Technologies
Data System Management
Development Services
Creative Services

We Ensure Our Ecommerce Implementations Work

At SysIQ we take the QA process seriously. We know that a well-performing site is a well-tested site - and you can't have a well-tested site if QA is an afterthought. We have deliberately crafted our QA process around structured test plans so that we can decrease the probability of critical bugs to below a fraction of a percent. We leverage the efficient and repeatable powers of test automation to keep testing moving swiftly throughout the development process. Our on-demand QA automation also makes it easy to roll out new changes to your site later. Finally, a big part of our on-going dedication to quality is handled by our support and monitoring teams, who keep a close eye on your end-to-end solution to ensure maximum operability and performance.

QA Automation
Development Services
Site and Process Monitoring

Smooth Operators, Smooth Integrators

At the end of the day, no matter how beautiful the design or high-volume the traffic, a successful ecommerce site is about your data organized into a format that your customers can easily digest in order to make a buying decision. We know how important data integration, stability, consistency and integrity are to the success of any ecommerce site. Over the past decade we have integrated with the most complex back-end, shipping and delivery, and payment gateway systems through a meticulously connected database-to-database and web services architecture. Our library of ready-to-use integration modules leverages our past lessons learned, while helping to expedite future implementations, reducing both cost and risk.

System Integration
Ecommerce Technologies

We Know How Checkouts Should Work

The user experience doesn’t stop at the shopping cart. We leverage industry-wide research, market segment best practices, usability expertise and extensive A/B testing to make sure that your customized checkout process works for you, your products and your customers.

User Experience and Information Architecture
A/B Testing