SysIQ’s Network & Connectivity Services provide fundamental layer one services including physical Interconnection through sophisticated layer three monitoring of networks and alerts. Our carrier-neutral framework gives you access to high-level connectivity while delivering reduced costs and increase agility. SysIQ can scale your environment to match your growth while continuing to provide the performance you require.

SysIQ’s Data Centers are connected directly to the NTT/Verio backbone, and enjoy direct, high-speed, multiple-linked connections. Because NTT/Verio maintains its own network backbone and infrastructure, we do not need to purchase connectivity from other providers. Customer traffic, is routed across the backbone to its destination, or, if the destination is on another ISP’s network, routed to the nearest geographic peering point. Because of our robust peering relationships with Tier 1 and other networks, our Data Center customers enjoy the full benefits of our network and interconnectivity.

Our Data Center networks feature wire-speed switching and routing and multi-gigabit capacities. Data centers are connected to the backbone via at least 2 redundant Gigabit Ethernet uplinks from each of the redundant core routers.

The NTT/Verio backbone links are engineered to maximize redundancy by having two core routers connected by redundant switches at each POP location. Each backbone

POP has backbone connectivity provided by at least two different backbone circuits, with the incoming circuits terminated on different core routers. This results in a network mesh between backbone and POPs, which provides Layer 3 redundancy. All backbone

POPs are equipped with state-of-the-art fire suppression and security equipment and diesel generator power backup.

We built at least two connections, each from a different carrier, at many of the major points in the global network. Because we work with a diverse portfolio of carriers, our network is not reliant on one vendor in the event of an outage. These geographic and carrier redundancies ensure that your data will keep moving, even if a link fails. With more direct paths, routing options, and private peering points, SysIQ speeds your data to its destination with fewer hops, less packet loss and fewer delays.

SysIQ’s Enterprise Hosting Data Center networks are also fully redundant inside, utilizing redundant routing and switching equipment, dynamic routing protocols with multiple uplink connections and routing paths to the backbone. In case of core equipment and/or link failures, Data Center network redundancy is optimized for the fastest automatic failover. Data center aggregation switch-routers which serve dedicated servers and advanced solutions are equipped with redundant processor modules with automatic failover to standby "brain" if primary module fails. All major switching and routing devices are equipped with redundant power supplies on independent power circuits.

In the Data Centers and throughout our network backbone, SysIQ employs several methods to ensure that every communication channel has a second communication channel for balancing and resiliency. Each critical element in the POP architecture has a redundant element connected to it for the purpose of traffic control and resiliency. At the aggregation routers (the lower row of routers which connect the customers to the POP), we provide load-balancing across multiple circuits to the customer premise.

Multiple connections are employed for balancing and redundancy at every possible point. Our networks are fully redundant inside, utilizing redundant routing and switching equipment, dynamic routing protocols with multiple uplink connections and routing paths to the backbone.

All infrastructure switch-routers are equipped with redundant supervisor engines with fast automatic failover, and redundant power supplies powered from independent circuits.

We maintain watch over network performance 24/7/365. Any performance anomaly which exceeds our SLA parameters is flagged for immediate action and logged for trend analysis. Immediate correctives might include re-grooming or re-routing of traffic; trend analysis might indicate the need to add capacity, retire or replace a troublesome hardware platform, etc.

In most cases, failover scenarios are completely automatic and transparent to our customers. While there may be multiple alarm and corrective processes underway to troubleshoot and correct a problem, the engineering behind our network mesh ensures that our customers are not affected.

All redundant network devices and connections are monitored independently, in addition to end-solution availability monitoring. Individual redundant component failures trigger alerts that are addressed in accordance with defined severity level and standard operating procedure.