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SysIQ understands that a state-of-the-art ecommerce site is only as valuable as its ability to integrate with your existing IT infrastructure. This is why our solutions are seamlessly woven into your existing back office systems.
SysIQ optimizes your whole IT infrastructure to fully realize the potential of your ecommerce capabilities. SysIQ harmonizes hardware, software and networking together in a fine-tuned solution. By bringing together processes and system resources, SysIQ blends business functions with your IT infrastructure. SysIQ’s systems integration service enhances performance of business functions and capitalizes on IT investments.
SysIQ systems integration services provide:
· Data sharing and interfacing between applications
· System wide security and optimized system performance
Modern retailers and direct marketers balance a variety of tools and systems throughout their business and being able to homogenously blend these elements into an enterprise level solution is critical to running an efficient organization. SysIQ specializes in cross-system data integration designed to bring your ecommerce solution into harmonious alignment with the rest of your operations. By leveraging an open integration framework, SysIQ dramatically reduces the time and effort of even the most elaborate integration projects. SysIQ has performed integrations with a wide variety of systems involving various degrees of complexity. In the end, our extensive experience saves our clients time and money when it comes to performing new integrations.
Order, Fulfillment and Catalog Management Systems:
· Micros Retail CommercialWare
· Escalate Retail Ecometry, GERS
· Sigma Micro Controller +
· CoLinear Response
· Epicor Manage 2000
· OrderMotion
· CSI OrderPower
· NetSuite
· Dydacomp Mail Order Manager (MOM)
· Radiant Systems CounterPoint
· IBM Retail Integration Framework (RIF)
· KWi
· CommerceHub
· Home-grown mainframe systems
Payment Gateways:
· CyberSource
· Authorize.net
· Paymentech Orbital
· Payflow Pro
· PayPal
· Google Checkout
· Netgiro
Tax, Compliance and Address Verification:
· ADP Taxware
· Vertex
· CyberSource
· USPS
· StrikeIron
Shipping and Delivery:
· UPS
· USPS
· FedEx
· California Overnight (OnTrac)
· DHL
Affiliate Programs:
· LinkShare
· Performics
· Commission Junction
Analytics:
· Omniture
· WebTrends
· Coremetrics
· Google Analytics
Marketplaces, Comparison Shopping Engines (CSEs):
· Amazon
· SHOP.com
· Yahoo
· Ebay
· Mercent
· ChannelIntelligence
Optimization and Personalization:
· Certona
SysIQ has performed integrations with numerous third party order management systems such as CommercialWare, Ecometry, Order Power and a number of proprietary systems involving similar levels of complexity and we have done other extensive and complex back-end integrations using a wide variety of file formats. SysIQ takes pride in working in a friendly, open, flexible and collegial manner with any third-party provider at the request of its customers – as if we were a part of your in-house team, and with an attitude of driving for a successful implementation and the ongoing operation of all components.
Our most important standards are:
· Web Services, which are based on SOAP, WSDL and UDDI, as primary enterprise communication and integration protocol.
· XML together with complementing standards like XSLT, XML Schema and XPath as “lingua franca” to handle data.
· HTTPS, SSL, PKI infrastructure and LDAP as ground work for a robust security infrastructure.
· J2EE with its sub-standards such as Servlet, JSP and JCA for integration into common application platform suites.
· Java, UML and MDA are just a few of the common development standards Enfinity is built on.
At SysIQ we build our solutions on platforms that are coded to integrate easily with your existing systems. The business processes of all enterprise systems (ERP, CRM, etc.) can be fully integrated and reused for all ecommerce activities. SysIQ turns your current back office systems into valuable network assets that can be easily integrated and leveraged in a new business process.
· Batch product loads allow you transfer product data in batch format as a scheduled event. Making data immediately available for categorizing and merchandising on your site.
· Batch image loads can also be scheduled similar to product loads. We can establish a predefined standard for naming these images and sending them to staging, which allows for the automation of connecting images and products on the site.
· Sales orders are made available in XML format for transfer to external systems. Transfers can be scheduled in batch form or polled by the external system as needed. SysIQ can even translate sales orders into proprietary format for clients who require it.
· Customer Data can also be transferred into external systems using XML with the same option set as sales orders.
· Shipping information can be sent from a third party and automatically loaded into the system, with email notification going out to the user in real-time.
· Inventory updates can be sent via XML in batch form with SKU information and stock levels. Our integration allows for the real time updates of inventory levels.
Database:
· Item and data attributes
· Category assignment
· Price list
· Inventory information
· Order status
· Shipment tracking
· Cancellations
Web Services:
· Inventory check
· Warranty information
· Delivery charge and date
· Tax calculation
Web Services is the primary technology we use to integrate backend systems. Web services acts as the protocol for enterprise integration buses. There are connectors, adapters and brokers for those enterprise systems, which do not support Web services yet. SysIQ transforms the Web services protocol into the proprietary protocols of the enterprise systems and vice-versa. Above and beyond that, SysIQ incorporates a vast set of other gateway and connector products.
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